Gainesville Regional Utilities

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Our purpose on Facebook is to connect with the Gainesville community and inform residents about important updates, power outages and helpful tips. To keep this page as helpful for the community as possible, any comments that are not beneficial toward this purpose will not be addressed through Facebook.

If you have a service problem or would like to offer feedback about GRU's services, please call customer service at 352-334-3434 or the appropriate number as listed below.

To view all of our contact information, or to learn more about GRU's services, mission and values, visit

Important Phone Numbers

Power outages: 352-334-2871

Natural gas leaks: 352-334-2550

Water/wastewater repair: 352-334-2711

Streetlight outage: 352-334-3434

GATOR NET and GRU.Net Help Desk (residential Internet): 352-334-3000

GRUCom Help Desk (business Internet and data transport): 352-334-2912

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